Common questions about procedures, insurance, recovery, and what to expect. If your question isn't here, just call — every question is welcome.
You can book online through our secure scheduling page in a few minutes, or call (718) 821-1000 during office hours and a member of our team will find a time and answer any initial questions.
Bring your insurance card, a list of current medications, any recent imaging or test results related to your condition, and a written list of questions. Nothing else is required.
That depends on your insurance plan — some require a referral from a primary care physician and some do not. Call us with your plan details and we'll confirm what's needed before your visit.
The clinic is open Monday through Thursday from 9:00 AM to 4:00 PM, and closed Friday through Sunday.
In-network plans include Affinity Health Plan, UnitedHealthcare, Medicare, Access Medicare (NY), Aetna, Healthfirst, Fidelis Care, Empire Plan, AARP, EmblemHealth, Humana, Blue Cross Blue Shield, Elderplan, Anthem Blue Cross Blue Shield, Cigna, MagnaCare, and the Blue Cross Blue Shield Federal Employee Program. Because networks and policies vary, the fastest way to confirm is to call (718) 821-1000 — we'll verify your specific plan and explain your coverage.
Yes. Insurance details are reviewed before your visit, and eligibility, benefits, and any out-of-pocket considerations are explained clearly so there are no surprises.
Flexible financing is available so costs can be structured into manageable payment plans. A brief, secure questionnaire determines your eligibility and shows the options available to you.
Yes. Assistance is available for navigating approvals, required documentation, and coordinating directly with your insurance provider when needed.
Whenever it is the right clinical choice, yes. Many procedures — including gallbladder removal, appendectomy, and many hernia repairs — are performed laparoscopically, using small incisions that support a faster recovery.
It depends on the procedure. Minor excisions and biopsies often involve minimal downtime, while abdominal surgery typically means a structured recovery over one to several weeks. You'll receive specific guidance for your procedure.
Many of the procedures performed here are outpatient. Your consultation will confirm what to expect for your specific case, including anesthesia and any observation time.
Dr. Anna Arsenous, M.D., who brings over 25 years of surgical experience. She reviews your condition, plans the procedure, and oversees your follow-up care.
79-19 Myrtle Avenue, Glendale, NY 11385. Our Contact page includes a clickable map and directions.
Not at this clinic — this practice focuses exclusively on general surgery. Cosmetic surgery and medspa treatments are offered through our sister practice, NY Cosmetic Surgery MedSpa, also led by Dr. Arsenous.
Yes. Care and communication are available in English and Spanish, and this website can be viewed in either language using the toggle in the navigation.
For a medical emergency — including severe or sudden abdominal pain — call 911 or go to the nearest emergency room immediately. Do not wait for an appointment.
Call the clinic and a member of our team will help. For anything clinical, a consultation is the right place to get a thorough answer.
